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Our Blog

Kelly Star Goines

Smartphone EMT Technician

Twitter @kellystargoins
Instagram @kelly_star_goins

Any Cool Birthday Present Suggestions For A Parent That Says they Want Nothing And Already Have Everything?

EO & KELLY EMERGENCY MOBILE TECHNICIANS

How about an E-card? E-cards can be customized so easily now with various app options. The E-card app makes it easy to send a personal card to your loved one directly from your smartphone. Simply select a card from their set, flip it over and draw your personal note on the back. Boom! You're done.
Now we suggest you go spend all the extra time you just saved with your parent! That's the gift they REALLY want from you.

How Can I Improve My Smartphone's Reception?

EO & Kelly Emergency Mobile Technicians

There are several ways you can improve your cell phone reception: Use you phone near a window if you are inside a build, as walls weaken signals; move away from all electronic equipment, including TVs; stay away from large objects, especially if they contain metal; and move to a higher location is possible.  

Remember, nothing uses up you phone's battery like seaching for signal. Turn you phone off when it is out of cell phone signal range.

Team EMT hopes you enjoy you summer and we are here in Texarkana, 10am-7pm, if you need us. No appointment neccessary. More information avialable at SmartphoneEMT.com

What are the best Apps for Mom’s on the go?

EO & Kelly Emergency Mobile Technicians

Kids Eat Free – just like the name says, this app brings up a list of nearby restaurants that offer free meals and specials off the kid’s menu.
Offload – Clever app that let’s every family member claim chores and earn points, competition style. Make chores fun and end the squabbles. (If you have younger kids, consider ChoreMonster)
Keepy – Take snaps of your kid’s artwork, paper awards, etc., then, upload to one place and share with family. Stop the endless clutter, but keep the precious memories.
Cozi Family Organizer – Share to-do lists, schedules, appointments, shopping lists and/or keep a family journal all in one place with this handy app.
Find My Phone – You KNOW you’re going to need this one at some point if you are a busy mom! It locates your phone when you can’t find it!

Remember, when you have phone problems, don’t stress. Come see us a Smartphone EMT.

My Smartphone Gets Hot! Is this Normal?

EO & KELLY EMERGENCY MOBILE TECHNICIANS

All electronics can get hot with use, although there are three key factors that will make your smartphone get hot:
1) When it is being taxed with intensive tasks
2) While it is charging
3) When you have poor signal.

While some heat is normal, excessive heat isn't good for your smartphone's battery. Remember to unplug your phone once it's finished charging. When its hot, remove it from the case, and let it cool down, and/or turn it off for a bit and give it a rest. If your phone seems excessively hot, bring it by, Smartphone EMT (Emergency Mobile Technicians), and let us check it out. Determining EXACTLY where the heat is coming from on the phone can also help us figure out how to remedy the problem.

Can you recommend a few great, free smartphone apps?

EO & Kelly Emergency Mobile Technicians

A new year offers a fresh chance to better our lives. We’ve survived the holiday whirlwind; now it’s time to plan for an organized new year!

Here are three (3) FREE APPS to get your 2017 off to a good start!

1. My Fitness Pal – Lose weight with the fastest and easiest to use calorie and activity counter.
2. Dropbox – Bring your photos, documents and videos anywhere to simplify sharing and collaboration.
3. Evernote – Collect or share your thoughts across multiple platforms, and stay organized in a very easy way.

Remember, our techs at Smartphone EMT (Emergency Mobile Techs) are always on hand to assist you. We truly enjoy helping others and hope your New Year is the best yet!

What are the most popular tech gifts this holiday season?

EO & Kelly Emergency Mobile Technicians

1. The BoomBottle Bluetooth Speaker (girls like that it fits in a cup holder and guys like that it comes with a carabiner hook, $69)
2. The Lifebox Back-up Battery Bank (small in size, but strong enough to jump start your car or use it to charge your phone in emergencies, $99)
3. The iRing (connects to any phone or case and allows for a better grip. Also may double as a phone stand, $19.99)
4. Lifeproof and Otterbox Phone Cases are our most popular phone cases. (Ask for a gift certificate to make it easy! Prices and sizes vary.)
5. Quality charging cords and blocks. (Everyone needs them and a GOOD quality cord and block is always appreciated, because it charges faster! $12.99 - $29.99)

Whatever tech gift you decide to buy this year, we encourage you to #shopsmall and #shoplocal! Have a Merry Christmas!

How do I help save my phone's battery and data?

EO & Kelly Emergency Mobile Technicians

Disable the background data for your non-essential apps.
Many apps run in the background, even when you’re not using them and can eat up your battery life and data.

Here's how to turn them off:

With iOS, you can turn off background data on an app-by-app basis. Go to Settings>General>Background App Refresh, and select apps to turn off.
With Android, you can “restrict background data” for each app. Go to Settings>Data usage. Tap on your app of choice, then scroll to the bottom to restrict background data on cellular networks.

If you need help come by anytime 10-7 M-F or 10-4 on Saturday. Smartphone EMT is Texarkana's highest rated smartphone repair service and our techs enjoy helping others!

It seems I always damage my phone when I’m outside having fun! How can I protect my phone outdoors?

EO & Kelly Emergency Mobile Technicians

Whether you are camping, boating, fishing, hunting, swimming, biking or hiking your phone is probably the most critical device to protect outdoors. Most phone damage is caused by impact, water, heat and dust.

On hot, sunny days, keep your gadgets in the shade. Most smartphones can be damaged by prolonged heat. Avoid using devices during sudden temperature and humidity increases that create condensation and fogging, such as going out into high humidity heat from an air-conditioned vehicle.

When in camp, keep all your phone, back-up battery banks, outdoor music speakers and charge cords secure in one protected place, such as a clean, dry cooler.

If your device gets wet, don’t try to turn it on. Placing it in a container of dry rice or silica gel is “not a fix” but it’s okay and can help absorb lingering moisture. However, corrosion may still develop later on so we recommend bringing it to Smartphone EMT (Emergency Mobile Techs) as soon as possible for a thorough cleaning and/or data recovery.

For protection against these hazards, we recommend using a device-specific case such as one from Otterbox, LifeProof, or LifeBox. We carry all of these brands and our techs will install them for you or show you how to use them. They are not fool proof but can help protect your phone from water, drops, and dirt all while preserving full access and functionality.

Enjoy your time outdoors and remember we are here when you need help!

Can You Check For Viruses On Your Phone?

EO & Kelly Emergency Mobile Technicians

Ask yourself: does your phone have any symptoms of an infection? There are no known tell-tale signs of “Wire-Lurker,” but virus-infected apps will usually be unstable and crash, or hang, or have other odd behaviors while they run. Please know that a quirky app is not a sure sign of a malware infection. If you have run an app from a third-party app store or risky website, and they haven’t run as expected, then we recommend you err on the side of caution.

If you do suspect your iPad or iPhone might be infected with malware, don’t panic! However, you shouldn’t take any chances. Instead, wipe your gadget clean and start over with factory settings.

You’d have spent $3,054.82 in 1991 to buy all the stuff in this ad that you can now do with your #smartphone

6s or Wait

EO & Kelly Emergency Mobile Technicians

If you're like me and enjoy electronics then I know you've been asking yourself “6s or wait?” I mean, is the 6s really just the iPhone 6 with a couple of new features. Honestly, from my view, yes. Pretty sure everyone can agree that iOS9 has been the worst update choice, so how does it act on the 6s? One word: Laggy. Even the so-called iOS9.2 bug fix hasn't really improved the lag, but great accomplishments do not happen overnight, so hang in there. Now for some of the new features on the iPhone 6s

Apple has upped the pixels 50 percent & added a 12MP sensor compared to the previous 8MP shooter. What does that even mean? That means you will be able to see the difference in sharpness, the increase in color and image detail, and capture more accurate images. With the new "live" picture option, your pictures come alive. Just remember that with an increase of pixels also comes a decrease of space used for other things. Live Photos are reported to need at least 1GB for storage. If you’re looking for a good laugh just watch your live photo of you trying to get that perfect selfie.

Force-touch, or, as some call it, 3D Touch, is a new feature on the iPhone 6s. This means you can press lightly on your screen to peek or pop into a application. Is it handy? Not really. However Applications such as Facebook & Twitter are very useful with 3D Touch. Just by force-pressing on the application you can take a photo, upload a photo or even update your status/tweet all without going into the app.

Everyone is always searching for that extra battery increase. Apple added a new feature with the iOS9 called lower power mode. When this feature is turned on it reduces power consumption until you can fully charge your phone. Siri, automatic downloads & background refresh are temporarily turned off to save battery life.

The iPhone 6s also has a thicker frame than the iPhone 6. This is so the frame doesn't bend as easily under pressure. Even though they have increased the thickness of the frame, iPhone 6 cases will still fit the iPhone 6s. However I have read that in 2016 with the new release of the iPhone 7 they will make the thinnest iPhone yet. So increasing the frame on the iPhone 6 doesn't make much sense.

In all honesty the iPhone 6s does not really improve the iPhone 6 that much. Is it enough to update to? That's a question only you can answer.


Kelly Star Goins, Smartphone Technician

Note: Be sure to check out additional tips from Apple for more in-depth differences and usage.

What is an unlocked phone and what is an IMEI number?

EO & KELLY EMERGENCY MOBILE TECHNICIANS

An unlocked cell phone is one that is not tied into a certain carrier’s network. It will work with more than once service provider. Most phones are tied-or locked- to a certain cellular carrier, such as Verizon, T-Mobile, AT&T or Sprint.

IMEI (International Mobile Equipment Identity) is a unique 15-digit serial number given to every mobile phone which can then be used to check information such as the phone’s Country of Origin, the Manufacturer and it’s Model Number.

What Do I Do If I Keep Forgetting My Passwords?

EO & KELLY EMERGENCY MOBILE TECHNICIANS

Consider using a password manager. There are several on the market and with a little research its easy to decide which one is best for you. Also a few safety tips:

• Never give out your master password if you use a password manager. Be sure to never forget it.
• Don’t write passwords on a little piece of paper and stick it in your drawer
• Password managers may not be safe on a shared computer. Only install them on a personal computer or phone.
• Using common information for your password is not secure- such as your birthday, initials, names, etc. “Password” is not a safe password!
• It is a good idea to throw a symbol in along with capital letters and numbers such as @ or $
• Using the same password for everything is a bad idea. Once it is discovered, a thief has access to all your accounts.
Our techs enjoy helping! Stop by Smartphone EMT in Texarkana anytime between 10am to 7pm. No appointment necessary!