Texarkana, TX | 903-255-0559
3408 Richmond Rd.
FREE ESTIMATES
Texarkana
10AM-6PM Monday - Friday
10AM-4PM Saturday
Closed Sunday
DeQueen
10AM-6PM Monday - Friday
10AM-2PM Saturday
Closed Sunday
SmartPhone EMT has a fun, creative and diverse group of experienced tech nerds/friends who joined forces to offer quality smartphone repair services and sales with a specialization in iPhone, iPad, MacBook and Samsung products.
We have two locations to serve you - our home base store in Texarkana, TX, and our new store is in De Queen, AR. Our hours of operation are Monday through Friday, 10:00 A.M. to 6:00 P.M and Saturday 10:00 A.M. to 4:00 P.M. in Texarkana. We're open Monday through Friday, 10:00 A.M. to 2:00 P.M in De Queen. For questions, give us a call at:
Texarkana: 903-255-0559
DeQueen: 870-642-7376
Our mascots include "Smarty the iPhone," "Rallye Red the Smart Mo-bile," and "Bruce Wayne the English bulldog." We take great pride in our work, and our EMTs are always here to help. Our team can't wait to help tech owners in Texarkana, TX, Broken Bow, OK or DeQueen, AR with software updates, software training or phone repairs.
Our Senior Techs are skilled and certified in a variety of repairs with over 20 years of experience. But don't take our word for it. Research our ratings. SmartPhone EMT is the only specialized smartphone repair store in the Texarkana, TX, Broken Bow, OK and DeQueen, AR region with excellent YELP reviews, over 400 5-star Facebook reviews and an A+ rating from the Better Business Bureau. Our techs are the best!
A strong desire to reduce electronic waste motivated a diverse group of environmentally conscience and experienced tech nerds to join forces to help others with tech problems! Today SmartPhone EMT offers FAST software updates and repairs for smart devices. We buy and sell smart devices, too! SmartPhone EMT is proud to be a mobile device RECYCLE location in Texarkana, TX, Broken Bow, OK and DeQueen, AR.
(Please never allow your dead phones to end up in a landfill.)
Purchased a new phone from Smartphone EMT & the customer service was outstanding. Kelly even went as far as setting me up a whole new Apple ID & Email account. Will be back if I have any other phone issues. Thanks Smartphone EMT. 5 Stars!!
These guys are AWESOME!!! Take your phone to them every time you need a repair! Thank you EO
I visited the Richmond Rd office last Friday and was very happy I did. My iphone wouldn't take a charge so the friendly staff there simply took my phone and removed lint from the charging port, lol. It works great now! I appreciate their willingness to help with no charge to me! Not every business would have been as honest, we need more like this one!
See Kelly at SmartPhone EMT Repair at 3408 Richmond Road if your mom drops your phone and breaks your screen!!! Or even if you do. She rocks!!!
I was told by 2 different computer stores that my Samsung Note was ruined, no way to fix it, bury it....
My daughter encouraged me to drop it off with SmartPhone EMT. Really, what could it hurt cuz I was gonna bury it. Dropped it off in TK.... Got a phone call before I could get to Nashville telling me it was fixed. Omg!!!! I am so happy! Don't waste your time and and money elsewhere. I know I won't!
Huge thanks to SmartPhone EMT!! My screen on my phone was completely shattered, the home button had fallen out, and battery would not hold a charge. I thought I was just going to have to get a new phone (which would have costed way more than my dad wanted to spend). I took it in this morning around 10:30 and they had it completely fixed by 12:30 the same day!!! It looks brand new and works better than it did before! Definitely reccomend them to anyone and everyone.]!! Great customer service, good prices, and it took them no time at all to fix my phone! Thank you again so much!!!!!
I would recommend SmartPhone EMT to everyone. They take very good care of their customers and the prices are just as good. Every time I go in the establishment everyone is very upbeat and welcoming. I have never been disappointed with this business. I will NEVER go to anyone else!!!! Keep up the good work you guys. The environment is awesome.
I'm impressed! Went to EMT today per my husbands suggestion because I thought my IPhone 4S was about to go out on me. It would shut down automatically, would go from 100% charged to 20% within 10 minutes. They changed my battery and even fixed a few glitches at no extra charge.
$27 fix versus $199 new phone, AWESOME!! These guys and gal knows what they're doing. They have a special on Seize the Deal! Check it out. Affordable prices, professional folks.
Great people who know how to take care of customers!!! Definitely coming here with all my phone/tablet problems! Would recommend them to anyone!!!
Twice now, I have used SmartPhone EMT & both times they have done an EXCELLENT job fixing my cellphone.
We stopped by on a whim and had our iPhone 5c fixed in less than an hour. The guys there are great and k ow what they are doing. We will definitely use them again if we have any more boo boos!
After making a stupid mistake I came in and the fixed my phone within minutes. Will recommend to anyone and the service is great! Usually within the hour they are done! Great place for small fixes on your phone
These guys are awesome!!! I tried to replace the battery on my Iphone 4S myself this morning and stripped one of the screws. I brought my phone to Smartphone EMT and they had it fixed in under 5 minutes at no charge!!! These guys are the best!!!
Ain't nothing better then going to the gym and actually being able to hear my head phones. Thanks for fixing my phone and recommend y'all to anyone. A+ service
Thanks for your help with the ipad, nice to have great customer service.
Thanks for all your help today in getting my phone fixed! You guys and girls are the best! Merry Christmas
Thank you so much for your customer service. i can always count on you Mr EO....you took care of me just like you said you would...
These guys are super awesome!! Went in yesterday afternoon with my phone, the sensory thingy was out on my screen! They fixed it within 24 hours for cheap! Thanks guys! You're super awesome!!!
Took my son's lifeless iphone 6 complete with custom shattered screen and hammered out home button to them with hopes of retrieving information from it. The ITunes password was lost so there wasn't access to a lot information. They brought it back to life, replaced the screen and home button, and had it ready to go functioning like new in about an hour. The cost for the repair was very reasonable, and the repair job impressive. Thanks Smartphone EMT for the excellent service and quality work!
Smartphone EMT makes my day every time I walk in. Granted, they fix my phone so duh~ But on a recent trip they couldn't fix my phone and I had to get it replaced entirely - long story - but they really made it as easy for me as possible and didn't bat an eye when I asked to use the phone and stayed on it for a while talking with my insurance company. This is one review of many but seriously. I wouldn't go to any other place to fix my phone as long as I'm in the TXK.
Thank you so much EO for helping me out with purchasing 2 new cell phones today! You're the best & you & your staff went above & beyond taking care of me. I appreciate all that you did & it was worth the drive to Texarkana. It's also great to have the De Queen store here to help with any need I may have
Such a great place with amazing staff. My boyfriend and I came here for the first time a few days ago with the hopes of getting an estimate on a screen replacement for my iPhone 5c. Not only did the staff do that but when I mentioned having to wait to do it because of the price they worked with me and got my phone working the same day! I can't even express how happy I am to have my phone back! It was at a good price and in record time! These guys know what they are doing and really care about their customers!
This review for Brandon at Vapor Stop since he doesn't have Facebook. The people at Smart Phone EMT are amazing. If you ever crack your screen take it to them. In and out in 10 mins. Customer service was spot on 10/10. And as for me I'll be up there soon. My screen has been shattered for months.
These guys love their customers and go the extra mile! EO is one of the best entrepreneurs I've known, and his success comes from his passion to serve people. They checked out my iPad and had it back up and running in a jiffy! Highly recommended!
These guys are the best. Teenage daughters screen went out this morning, that is a crisis by itself. But prom weekend as well, had to have it fixed. Took phone in and less than an hour it was good as new which made a young lady & her momma very happy! Thanks so much! You guys ROCK!!!
This place is the most legit place in Tearkana if you have any phone problems. They fixed it in store in front of my face, all while maintaining customer service unmatchable by any other place. 100% My go-to repair store.
We have used this shop several times with great results each time. Today was no exception. I brought in my iPad with a broken screen. The owner said wait just one minute - took it to the back and it was fixed - actually he just took off the cracked tempered glass and told me where to go get one today. He did not charge me anything. He is always friendly and helpful. If you need any help with technology - go to Smartphone EMT.
They installed a new battery in my Samsung Galaxy S6. A lot cheaper than buying a new phone! Everyone was courteous and polite. I would definitely recommend this place to my friends and family.
These guys rock. The moment I walked in Kelly "K Star" didn't waste any time and started working on my phone immediately and finished within 15-20 mins. Get vibe and good people to laugh with and very professional.
Great service and Great people! Just had my iPhone 7+ repaired for a reasonable price and I needed it done asap and they got it done for me in about 2 hours! Will always recommend to others and go back if my phone needs repairs!
Kelly was very helpful to set up my new straight talk service & Apple ID account. They also have a lot of different popsockets in stock.
Was having trouble with my Icloud account & Smartphone EMT got me up and running AGAIN! This is the only place I go when I have smartphone trouble.
Purchased a new phone from Smartphone EMT & the customer service was outstanding. Kelly even went as far as setting me up a whole new Apple ID & Email account. Will be back if I have any other phone issues. Thanks Smartphone EMT. 5 Stars!!
I went in expecting to have a speaker replaced but instead of charging me for a new speaker they told me let us try and clean it first. They did and saved me 30.00. I recommend the tech don't know her name but was the only woman there. Great place take your devices to them.
We have taken several phones here for repair, they always do a great job. Very friend and knowledgeable folks. They will continue to get my business.
These people are amazing! Very quick and professional work. Great price! I will use them again when needed.
Excellent service! Excellent products! And very impressed with the way they go out of their way to assure customer satisfaction! Recommend to everyone in need of a cell phone or a cell phone repair!
Always quick and honest repair. I have been coming here for many years and recommend to anyone who needs an iPhone repair.
I have been using this company for 2 years from the screen on my phone to the battery. They are always friendly, polite, and knowledgeable about my phone not to mention they take care of all my needs in no time at all. Wonderful staff and owner
Such a great business. The staff is wonderful ... especially since I needed a new face in my phone & could NOT express myself....a true senior moment. Finally I handed my phone to him. He smiled and 30 minutes later I smiled when he handed my phone back. simply said..don't stress, walk in. They deserve my 5 star
great place. very Professional, courteous and they done a great job my phone is brand new again.
Top rate customer service.. EO went above and beyond with the service I received... this is the 2nd time for him to replace my iPad Pro 12.9 screen.. he stands behind his work.. I will continue to drive from Mt Pleasant for any additional service I might need. I highly recommend EO and his team at Smartphone EMT!!
These people are great! Had my galaxy 8+ glass in stock and fixed in a hour!! They get all my business especially having 4 daughters!
The Smartphone EMT team is always so fast and friendly. They are always honest about what repairs are needed and what isn't necessary and their prices very fair. Also, on more than 1 occasion I have walked out with something extra, i.e. a gently used otter box case and this time a screen protecter. The extra added kindness goes a long way and has made a loyal customer out of me. Those small gestures that didn't cost much have paid off. It also goes without saying that they know their stuff and will break it all down for you, and tell you the truth and have a warranty on their services.
SmartPhone EMT Repair and their employee, Amit, provided me with quick, professional service at reasonable rates when my phone (an iPhone 6S) wouldn't turn on. In just an hour, they had identified the problem and had my phone working. Their rates were very fair. Amit and the rest of the staff are very friendly, and they explained what they were doing at each step of the repair process. A great experience! I highly recommend Smartphone EMT Repair!
There's no other place in town that cares like these people. Amazing Customer service, very knowledgeable people, and quick repairs. Strongly recommend!
This was the last picture I took before my phone (that I had kept in a zip lock bag until this point) decided to go swim in the Cado! On my way to the gross murky depths to retrieve it, the thought of alligators and gar did cross my mind BUT the main thing I KNEW was if I find it the only place I will take it is gonna BE.... Smart Phone EMT! Sure enough! They were truthful and made every effort to get it working....... AND IT ABSOLUTELY WORKS!! THANK YALL!!
Fast friendly and professional